10 Ways to Realize Hidden Opportunities

By Jeff Beals “Great moments are born from great opportunities,” said the late Herb Brooks, one of the world’s most famous hockey coaches.  Brooks certainly seized opportunity during his career.  He agreed to coach the 1980 U.S. Olympic team that...

Turning Employees into Portals of Profit

By Jeff Beals “As Walgreen Co. pushes its army of pharmacists into the role of medical care providers, it is bringing them out from their decades-old post behind the pharmacy counter and onto the sales floor.” That was the lead sentence of a recent New...

Face-to-Face Communication Still Works

By Jeff Beals National associations are famous for holding big conventions each year.  Some conventions are so big they attract tens of thousands of attendees.   As you might imagine, it takes a great deal of work to pull off one of these big events.  Programs need to...

Big Power in a Little Word

By Jeff Beals Your English teacher isn’t going to like this. Don’t get me wrong; the grammar and composition you learned in high school English class are critically important, but those rules don’t necessarily apply all the time. Allow me to explain....