Lessons from the Shopping Mall

On a cloudless summer day in suburban Chicago, a woman put her two children in the car and drove to the shopping mall. There she met one of her best girlfriends, who also came to the mall with her kids. The group of two moms and four kids spent the whole day at the...

Advice on Writing Articles & Blogs

By Jeff Beals Professionals who appreciate the value of personal branding make concentrated efforts to be quoted in periodicals, radio talk shows and television news. Such exposure is valuable and helps propel careers. However, it’s awfully difficult to earn...

Guilty of Customer Service Hypocrisy

By Jeff Beals When working out of town and eating meals by myself, I feel like I need to bring along a newspaper or magazine when I sit down at a restaurant. Not sure why, but if I’m having lunch by myself, it feels more comfortable to have something to read....

Eventually You Have to Ask for the Order

By Jeff Beals Sounds of chatter, laughter and clinking dishes filled the room at the well-attended networking event inside the hotel conference center. Like the other professionals in attendance, I tried my best to move about the room somewhat gracefully, meeting...

Conquer the 10 Worst Time Wasters

By Jeff Beals The great management theorist Peter Drucker once said, โ€œUntil we can manage time, we can manage nothing else.โ€ In order to achieve your goals, you must develop superior time management skills. Time is the worldโ€™s most precious resource. If you need more...