Stop Mistaking Marketing for Selling

By Jeff Beals On separate occasions I recently met with two small business owners.  These guys don’t know each other but they have a lot in common: Despite great effort, neither is happy with their revenue. Both companies are “getting by” but are far from thriving. A...

How to Get People to Actually Read Your Emails

By Jeff Beals Just like you, I receive too many emails and many of them are mass emails trying to sell something. The following message showed up in my inbox yesterday under the subject line, “Looking to Connect:” Hello, I’ll keep this short and sweet to make...

The Danger of Dirty Corporate Words

By Jeff Beals By now you’ve probably heard a great deal about United Airlines’ infamous “re-accommodation” of a passenger on a recent flight from Chicago O’Hare to Louisville, Kentucky. Just in case you missed it, the plane was overbooked – as is too often the case...