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“We Appreciate Your Business” – MARKETING by Walking Around
By Jeff Beals In the 1970's, Hewlett-Packard adopted what was then a novel technique to improve company performance. It was called "Management By...
Accomplishing “Just One Thing” Gives You Permission to Relax
By Jeff Beals I have a lot of favorite words, and among them are "three-day weekend." Like most Americans, I'm looking forward to the upcoming Labor...
Soaring Communication Lessons from One of History’s Biggest Days
By Jeff Beals A 27-mile-per-hour wind blew persistently from the north as two men, dressed in coats and ties, stood on isolated, sand-swept land...

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